Customer SupportCustomer Support


If you’re an existing Agility Mail customer, our Support section provides information to help you get the most from Agility Mail. If you’re experiencing an issue or want to know how to use the service properly, this is the place to look. We’ve grouped the support into some sections below:

Before you contact Support please review the pages below - if that doesn't help, then you can phone 0845 003 8111 or click here to contact support online.

Device Support

Device SupportDevice Support

Find out which mobile devices work with Agility Mail or have been tested by our team

Service Status

Service StatusService Status

Find out if we’re aware of any issues or planning any maintenance.

Bringing your existing E-Mail with you

Bringing your existing E-Mail with youBringing your existing E-Mail with you

Find out how you can import existing mail or keep old accounts running too.

Outlook Support

Outlook SupportOutlook Support

Get the most from Outlook when used with Agility Mail

General Agility Mail Support

General Agility Mail SupportGeneral Agility Mail Support

FAQs and Help with Common Issues